1. Standard sales conditions at Frifugl AS for sales to companies
These sales conditions apply to all sales of services from Frifugl AS to companies. The terms of sale, together with the order confirmed through an order confirmation, constitute the overall contractual basis (the Agreement) for the purchase. The order confirmation / agreement is entered into in Norwegian, and is archived at Frifugl AS. The conditions are numbered consecutively in the event of changes.
To be able to shop at Frifugl AS, the company must be registered as a customer with us. Registration can be done orally with us where we enter information in our customer register, or via a form on www.frifugl.no, www.fishmemo.com, www.fishrecord.no or www.frifugl.net. Business purchases are regulated in the Marketing Act, the Personal Data Act and the e-commerce Act. Follow the links to these for more information about rights and obligations when purchasing.
2. The Contracting Parties
The seller is Frifugl AS
Org.nr. ; 925 331 333 VAT, hereinafter referred to as; “we”, “us”, “seller” or “seller”. Buyer is a trader who places the order and enters into the Agreement, and is hereinafter referred to as “you”, “your”, “buyer” or “the buyer”.
All prices are stated excluding VAT. The total cost including VAT for the purchase will appear before ordering and include all costs associated with the purchase as establishment cost and monthly license for operation. The prices that apply to the Agreement are those specified by Frifugl AS at the time of ordering, and which are stated in the order confirmation the customer receives after ordering. Thereafter, the price under this agreement is adjusted annually from 1 January. See the latest invoice for further information on current prices for agreed services. All prices can be adjusted annually.
4. Entering into an agreement
Their order is binding once we have received the order; in a signed contract, in an email from the customer, or in an order from the customer by the customer having called in an order to us. All orders are confirmed with an order confirmation. We are also bound by your order if this does not deviate from what is offered by us at www.frifugl.no, www.fishmemo.com, www.fishrecord.no, www.frifugl.net, in our marketing or in any other way . Once the customer has registered as a customer, and we receive their order, the order is confirmed. Order confirmation and receipt for any electronic payment is sent to the registered e-mail address. Read the order confirmation carefully when it is received, and check if the order confirmation is in accordance with the order.
All agreements have a term of 12 months. All subscriptions run until the customer cancels the service. All subscriptions are automatically renewed for another 12 months if the service is not terminated. The agreement on the operation of the service/website has a three-month notice period after it has been established. All agreements must be terminated in writing. Written termination means that the agreement must be terminated by the customer:
- sends a e-mail with information about customer name and an indication of which services are being terminated.
The purchase price can be settled through electronic payment or invoice. An invoice for establishment and operation is issued upon order and is due for payment 14 days from the invoice date. Invoice for operation is sent out 4 times a year (for 3 months at a time). Frifugl AS reserves the right to allow other companies to handle invoicing and other financial follow-up for the customer.
In the event of non-payment, the claim will, after prior notice, be sent for collection. In the event of late payment, interest will accrue in accordance with the Late Payment Interest Act. If a reminder must be made, a fee will be charged.
Delivery of the service takes place electronically or in the manner specified on the order confirmation.
After the delivery has been received, you should, as soon as you have the opportunity, check whether the delivery is in accordance with the order confirmation, whether the delivery has errors or defects, in line with point 6.
8. Rights in the event of errors or omissions
Complaints must be made within a reasonable time after the defect was discovered or should have been discovered. If the service has errors or omissions, you may, depending on the circumstances, demand correction of the error. The error must be present when you receive the service.
Notification of errors and omissions in the service can be conveyed to us orally or in writing. For evidentiary reasons, we recommend that the complaint be sent to us in writing. We will confirm receipt of all complaints in writing, and we will immediately make troubleshooting and error correction.
The agreement does not include internet access, ie the subscription needed to be able to log on to the internet locally. The agreement also does not deal with local configurations of the customer’s network, machines or similar things that may be necessary for ordered services to work.
9. Delay and non-delivery
If the delivery of the service is delayed, we will provide you with information as soon as we know about it, together with information about and possibly when delivery can take place. Depending on the nature of the service and the length of the delay, you may, depending on the circumstances, demand delivery, demand compensation or terminate the agreement.
In the event of a claim for default rights, the notification should be in writing (for example e-mail) for evidentiary reasons.
Returns of our services are not accepted, as Frifugl AS initiates and publishes / produces the service when ordering (the Agreement).
We basically only process company information that is provided to us, and which is necessary for us to be able to fulfill our obligations to their company. The buyer’s personal information will only be disclosed to others if it is necessary for the seller to implement the agreement with the buyer, or in statutory cases. The person responsible for processing collected personal data is the seller.
In cases where we process company information that also contains personal information, and which is used for other purposes, for example to send information about offers etc., this is only done when the person in question has consented to it. People who have personal information processed by us will at all times have access, the opportunity to correct incorrect information, have it blocked or deleted. Contact is via e-mail. See also our privacy statement.
11. Closing and cancellation of the purchase
The buyer will have the service specified in the contract closed if payment of the agreed monthly license does not take place (as the money has become available in Frifugl AS’s account) within 7 days after due date , unless an agreement to this effect has been entered into in advance. The customer who has the services closed due to non-payment will have to pay the full agreed amount and the customer will consequently not be credited for the time the service has been closed due to non-payment. The service can be reopened when payment is made.
The seller may terminate the agreement if there is a material default or other material default on the part of the buyer. The seller can still not withdraw if the entire purchase price has been paid. If the seller sets a reasonable additional deadline for fulfillment, and the buyer does not pay within this deadline, the seller can cancel the purchase In the event of a breach of Frifugl AS ‘terms of sale, the seller reserves the right to close the customer’s services. Before the closure is implemented, the customer receives a written notice with the reason for the notice, with the opportunity to comment on the matter and correct it within a certain time limit.
The parties shall endeavor to resolve any disputes amicably. If the case is not resolved amicably, Nord-Troms District Court will be agreed as a venue.